Frequently Asked Questions

Get answers to common questions about SG Arrival Card, Singapore visa requirements, and the application process

Welcome to our comprehensive FAQ section. Here you'll find detailed answers to the most common questions about the Singapore Arrival Card (SG Arrival Card), visa requirements, application procedures, and entry regulations for Singapore. Whether you're applying for the first time or need clarification on specific requirements, this guide will help you navigate the process smoothly.

The SG Arrival Card is a mandatory electronic immigration card required by all foreign visitors entering Singapore, regardless of visa requirements. Understanding the application process, requirements, and common issues can save you time and ensure a hassle-free entry into Singapore. We've organized these questions into categories for easy navigation.

General Questions About SG Arrival Card

Understanding the basics of Singapore Arrival Card

Application Process & Requirements

How to complete your SG Arrival Card application

Payment & Fees

Understanding costs and payment methods

After Application Submission

What to expect after submitting your application

Entry to Singapore

Information about arriving in Singapore

Still Have Questions?

If you couldn't find the answer you were looking for, our support team is here to help. Contact us and we'll respond as soon as possible.

Email: sg@visa.org.sg

Frequently Asked Questions

What is the SG Arrival Card?

Who needs to submit the SG Arrival Card?

Is the SG Arrival Card the same as a Singapore visa?

When should I submit my SG Arrival Card application?

How long does it take to process the SG Arrival Card?

What information do I need to provide in the application?

What documents do I need to upload?

Can I apply for multiple people at once?

What if I make a mistake in my application?

Do I need a Singapore visa if I'm applying for the SG Arrival Card?

How much does the SG Arrival Card cost?

What payment methods do you accept?

Is the fee refundable?

Will I receive a receipt for my payment?

What happens after I submit my application?

Do I need to print my SG Arrival Card confirmation?

What if my travel plans change after submitting?

How long is the SG Arrival Card valid for?

What do I need to show at Singapore immigration?

Can I be denied entry to Singapore even with an approved SG Arrival Card?

What if I didn't submit my SG Arrival Card before arrival?

Still Have Questions?